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Frequently Asked Questions

How can I track my order?

Once we dispatch your order, we will send the tracking ID to your registered email address or contact you directly.

Do you provide Cash on Delivery (COD)?

No, we do not provide COD. Since our products are handmade, COD orders often result in high returns. We only accept prepaid orders.

How can I share my pictures for customization?

After placing your order, you can upload your pictures directly on the website. Alternatively, you can contact us via WhatsApp at 7339321190 to share your images.

How much time does delivery take?

Delivery times depend on the product. Each product has its specific timeline mentioned on the website. However, the standard delivery time is 9–10 working days.

Is it possible to receive my order within 2–3 days?

Yes, it is possible. Before placing your order, please inform us in advance. After discussion, expedited delivery can be arranged at an additional shipping cost. This allows for fast dispatch and delivery within 2–3 days.